IT Wiki - IT Support Group

What are the functions of IT outsourcing?

IT outsourcing includes a number of functions:

  • IT infrastructure management (backup, data storage, network management and information protection);
  • application & software development;
  • technical support (support service is available to the customer at any time, allowing you to quickly resolve any problems);
  • consulting services (companies can obtain expert consulting services to plan and assess their IT needs);
  • project management (organizations may hire intermediaries to manage and coordinate their IT or digital transformation projects)
  • training (IT outsourcers can train the customer's employees to improve the efficiency of using new technologies and software products);
  • security (IT outsourcers can protect their customers' IT infrastructure from hacker attacks and other data threats using modern security and monitoring technologies).


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